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This policy explains what information 89ph apk collects when you access your account, how that information is stored, and the choices available to you as an eligible user in the Philippines. Every section below covers a specific part of how your data moves through our platform — from login to transaction records.
When you open an account with 89ph apk, we collect the details you provide during registration — your name, contact information, and the credentials you use to log in. We also record transaction activity linked to your account wallet, including deposits and withdrawals processed through InstaPay or Bank Transfer. This record helps us maintain account continuity across devices, so your balance and history remain consistent whether you switch from a mobile browser to a different screen. We do not sell your personal information to third parties, and we do not share it with advertisers. Data shared with payment processors — such as the intermediaries that handle InstaPay or Bank Transfer flows — is limited to what those processors require to complete a transaction. We retain account records for as long as your account is active and for the period required to meet our obligations under applicable law. Access to your data within our systems is restricted to staff with a direct operational need. We review access controls on a continuing basis. If you have questions about any record we hold, the contact path in the Support section below is the fastest route to a response.
Transaction metadata from InstaPay transfers is logged to your account wallet record. We hold only what is needed to confirm a completed transfer and maintain your balance.
Bank Transfer activity is recorded at the point of confirmation. Reference numbers and amounts are stored against your account; full bank credentials are not retained by us.
Each login event is timestamped and linked to your account. This helps us flag unusual access and lets you review your own session history in account settings.
When you access your account from a second device, we match the session to your existing profile. No new data profile is created; your wallet and history carry over.
This policy applies to information we collect and process directly within the 89ph apk platform — account registration, login activity, wallet transactions, and device session data. It does not extend to third-party services you reach from our platform, and it does not replace the terms of any payment processor or external service you use alongside your account. Availability of this service depends on local law and applies only in eligible regions.
All data collected when you register or log in falls under this policy. This includes your credentials, contact details and the session records we maintain to keep your account active across devices.
Payment activity processed through your account wallet — deposits, withdrawals and balance adjustments — is covered here. The payment processor's own policy also applies to the transfer leg they handle.
Your browsing and interaction data within the 89ph apk platform is collected under this policy. This includes which sections you visit and how often you return, used only to improve account navigation.
Links, embedded tools or payment gateways operated by third parties follow their own privacy terms. We do not control how those services process data once a transaction leaves our platform.
You have clear options for managing the information we hold about your account. You can review the details recorded against your profile at any time by logging in and visiting the account settings section — your registered contact information, saved preferences and recent session records are visible there. If any detail is incorrect, you can update it directly in the account settings fields or raise a correction request through our support channel. For questions about what specific data we hold, or to request that we delete information where deletion is permitted under applicable law, contact us through the support path listed in the section below. We aim to respond to data queries within a reasonable period. Deletion requests are assessed against our legal retention obligations before we act on them — some records, such as completed transaction logs, may be required to be kept for a defined period regardless of a deletion request.
Log in and open account settings to see your registered details, active sessions and wallet transaction history. No additional request is needed to view these.
Update your contact information directly in the account settings fields. For changes that require identity verification, follow the instructions shown in the relevant settings screen.
Send a message through our support channel naming the specific record or data type you are asking about. We will confirm what we hold and explain how it is used.
For deletion requests or concerns about how your data has been processed, contact our support team. We will confirm whether the request can be actioned and what the next step is.
If you have a question about your personal data, want to correct a record, or need clarification on any part of this policy, the options below connect you directly to the team that handles account and data queries. For the fastest response, include your account username and a brief description of the record or question you are raising. Do not share passwords or full payment credentials in support messages.
Open the chat widget from any page inside your account. Describe your data question and our support team will follow up with the relevant record details or escalation steps.
Send your data query to our support email address, found in the Help section of your account. Include your username and the specific record or policy point you are asking about.
The Help section inside your account dashboard lists current contact options and response expectations. Check there for the most up-to-date support path for privacy and data questions.
We take specific, practical steps to protect the information linked to your 89ph apk account. Account access is protected by credentials you set, and session tokens are refreshed at regular intervals to limit exposure from inactive sessions. We use cookies to maintain your logged-in state and remember your device across visits — this is what allows your account wallet and session to carry over when you return on the same device. You can clear cookies at any time through your browser settings, though doing so will sign you out of your current session. We retain transaction records — including InstaPay and Bank Transfer activity — for the period required by applicable law and no longer. Data held for internal improvement purposes is anonymised before analysis. If this policy changes in a material way, we will notify you through your registered contact information before the change takes effect.
Session tokens are refreshed at regular intervals. If we detect login activity that does not match your usual pattern, your session may be flagged for additional confirmation before access continues.
Cookies keep your account active across visits on the same device. They do not carry payment credentials. You control cookies through your browser; clearing them ends your current session.
Transaction and account records are kept for the period required by applicable law. Records no longer required are deleted on a defined schedule, not held indefinitely.
If we update this policy in a material way, we send notice to your registered contact details before the change takes effect. The updated policy is also posted on this page with a revision date.
These are the data and privacy questions we hear most from account holders in the Philippines. If your question is not listed here, the support paths in the section above will get you a direct answer.
We collect the details you enter during registration — your name, contact information and login credentials. We also record the device and session data generated when you access your account. We do not collect information beyond what is needed to operate and secure your account.
Transaction metadata — such as the amount, timestamp and reference number — is logged to your account wallet record. Full bank credentials are not stored by us. The portion of the transfer handled by the payment processor is subject to that processor's own privacy terms.
Yes. Log in and open account settings to view your registered details, active sessions and transaction history. For a more detailed record of what we hold, send a request through the support channel and we will confirm the specific data linked to your account.
You can update most details directly in the account settings fields after logging in. If a correction requires identity verification — for example, a name change — follow the instructions shown in the relevant settings screen or contact support for the next step.
You can submit a deletion request through our support channel. We review each request against our legal retention obligations before acting. Some records — such as completed transaction logs — may need to be kept for a defined period under applicable law, even if a deletion request is submitted.
We notify you at your registered contact information before any material change takes effect. The updated policy is posted on this page with a revision date. Continuing to use your account after a notified update means you have seen the new terms. You can always contact support if any change is unclear.